A “constant leak” has left flats "soaked and bedrooms unusable" for months as residents have raised concerns about hygiene and safety.
Residents at Sussex House in Forbury, Reading, say the persistent water ingress has made parts of their homes uninhabitable, forcing one tenant to move his twins out of the property.
One tenant described the living conditions as "unhygienic" and "frustrating".
The issue has raised concerns over health, safety, and building management.
Durgesh Varshney, who lives in one of the affected flats, said the leak was first noticed in early March.
Mr Varshney said: "We started to see some leaks in the bedrooms.
"When the leak started to come, I contacted the housing agency. A plumber checked where the leak was coming from.
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"A couple of visits happened and they then realised the source was not inside my flat."
He told The Chronicle that water is inside the walls and he has to walk through the water on his floor to reach the master bedroom.
He said building management then became involved, but the problem has persisted for more than three months.
Mr Varshney said: "The carpet started to smell. It’s very unhygienic.
"In one bedroom its not useable.
"The rental agency removed the carpet and its just a room.
"But this morning I had to clean the water with my towel and it's disgusting because we don't know what is in that water.
"It's just dirty and it's a pain in the neck
He claims he has sent more than 60 emails to his letting agent, A H Lansley, but that the issue has not been resolved.
Mr Varshney said: "It's a constant flow of water.
"I worry that inside the wall there could be mould because its been more than 3 months."
Ricky Nilsson, 45, another resident of Sussex House, said the flooding has forced him to relocate his children due to the conditions.
Mr Nilsson said: "My kids have had to move out and live with family.
"Our neighbours room is even worse than mine.
"Master bedroom worst affected.
"I have had to rip up the carpet. It feels gross.
"Have to constantly mop up and put towels down in the affected area several times a day."
He added: "It’s behind the walls. There is leaking water on three floors of the building."
Cleaver Property Management, which manages the building’s communal areas, said the current problem stems from a private flat.
A spokesman for Cleaver Property Management said: "We are aware of the concerns raised by residents at Sussex House and fully appreciate how distressing water ingress can be for those affected.
"There was an initial issue relating to a communal water tank, which was identified, addressed and repaired.
"The current reports appear to relate to a separate inter-flat leak originating from within a privately owned flat, rather than from the communal parts of the building."
Since the leak originates from a privately-owned property, repair responsibility falls to the leaseholder rather than the managing agent.
Despite these limitations, the company said it is supporting residents and leaseholders to help reach a resolution.
A spokesman for Lansley Estate Agent said: "We are the managing agent for one of the affected flats and fully appreciate the frustration this situation has caused our tenant.
"Unfortunately, the source of the issue relates to the building itself and falls under the responsibility of the block management company rather than ourselves.
"As the managing agent for the individual flat, we do not have the authority to carry out or instruct repairs to the communal structure or building fabric.
"However, we have been actively following up with the relevant parties on behalf of our tenant in an effort to help progress a resolution as quickly as possible.
"In the meantime, we have also offered to assist our tenant by rehousing them in an alternative property to minimise the disruption caused while the matter is being resolved."
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