Dear Editor,

I would like to give a huge shout out to the wonderful staff at the Royal Berks Hospital's accident and emergency department. 

I recently spent eight hours in there with my elderly 97-year-old client and each and every member of staff was absolutely brilliant. They even brought me a cup of tea and a sandwich for lunch, which was hugely appreciated. 

They could have easily told me to go to the cafe, shop or vending machine. It's the little things that mean a lot, thank you. 

The staff at that hospital are exceptional. I really think they deserve more positive coverage as they are outstanding. 

I am a professional live-in carer who works all over the UK and I spend an awful lot of time in an awful lot of hospitals with clients and whilst I've never had a bad experience in any of them, Reading was just exceptional. 

Amanda Hepburn via email 

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