A neighbour living down a narrow street in Reading has expressed her frustration at bins being left uncollected for two weeks.

The University of Reading student, who asked not to named, lives in Hill Street, Katesgrove.

Earlier this month, bins along the street were not collected for two weeks.

Photos taken by the student show small bins in the street overflowing with rubbish, with residents resorting to putting their waste in bags in the hope that it would be collected.

She complained that bin operators asked residents to bring the bins down to their lorry rather than collect from the kerbside.

The student said: “They apparently parked at the bottom of the street, and shouted for people to bring down their rubbish instead of coming to pick it up.

“Several people must have managed to do so, but several others weren’t.

“Interestingly, the food waste bins, being smaller and lighter, have been consistently collected.”

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Responding to her complaint, a Reading Borough Council spokesperson stated Hill Street has proved problematic to collect from recently for a variety of reasons, some of which have since been addressed.

The spokesperson said: “Hill Street has provided a challenging environment for waste collections for some time due to narrow access, parked cars, roadworks and weight limit restrictions.

“However we have now resolved the operational issues with collecting from this street and as a result all outstanding waste was cleared on Wednesday, November 2.

“With these issues now successfully addressed, waste collections in Hill Street have subsequently been able to resume their regular scheduling going forward.”

The council is also considering adding a narrow lorry to its bin collection fleet following a successful trial.

Missed bins can be reported using the council website.

The issue in Hill Street was first reported to the Local Democracy Reporting Service on Monday, October 31.

However, a response from Reading Borough Council was only received today (Monday, November 14) due to an administrative error.