ISBN 978-0-09-192912-1

Published by Vermillion

Lee Cockerell dropped out of college and joined the army where he learned to cook. After military service he went to work at the Washington DC Hilton where he entered the management training programme. Later he went to work for Marriott before being headhunted by Disney for its new Paris resort. He eventually spent over a decade running Walt Disney World Resort operations before becoming an independent consultant. So he should know what he is talking about - and he does!

First a word of congratulation for avoiding the dreaded 'seven' syndrome. Mr Cockerell offers us no less than ten strategies, from remembering that everyone is important through advice on training, staying ahead and more to developing character.

By all accounts the author was an outstanding and inspirational leader and he shares his insights and stories in a straightforward and immensely readable manner.

Is there anything world-shakingly new or revolutionary in these pages? Probably not but Lee manages to avoid management-speak and brings a sense of reality to the proceedings. Well worth a couple of hours - and you will certainly find at least some of his advice worth following.